1 major effective way to handle customer complaints
Salespeople need just one amazing way to handle customers complaints, and which is the right mindset.
A right mindset to customers' complaints of product/service after sale will see it as
π A means of getting customers feedback on product/ Services
π A means of addressing customers needs that are not previously taken care of
π A means of understanding customers' behaviour to product/ service effectiveness and company's policies.
Salespeople shouldn't view customers' complaints negatively.
They must learn to accommodate and address it promptly and properly.